Hilton London Heathrow Airport Terminal 5, Hillingdon
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Key details
About the Hotel
Poyle Road,
Hillingdon,
United Kingdom,
SL3 0FF,
Greater London
“The hotel is conveniently located near Heathrow, with a shuttle bus right outside that makes airport transfers a breeze.”view full review
Hilton London Heathrow Airport Terminal 5 is a 4-star hotel featuring 929m² of flexible conference space that can accommodate up to 1170 delegates, complemented by a fully equipped business center and exclusive executive lounge.
Comfortable Guest Rooms
The spacious king guest room features a king-size bed, private bathroom with bath and overhead shower, free Wi-Fi, 37-inch LCD TV, and spacious desk and seating area. All 350 rooms offer 24-hour room service, laptop-compatible safes, laptop-friendly workspaces and air conditioning, while triple glazed windows ensure a peaceful sleep.
Unwind after a day of traveling in Imagine Spa, where the hotel's peaceful atmosphere extends to recreational facilities including fitness center, sauna, indoor pool, and steamroom. The Hilton London Heathrow Terminal 5 is perfectly positioned for exploring attractions like Windsor Castle, LEGOLAND, Thorpe Park, and the world-famous Ascot racecourse.
Strategic Location
Hilton London Heathrow Airport Terminal 5 is highly accessible being just at Junction 14 of the M25, which is one junction from the M4 and two from the M40. The Heathrow Hoppa bus service ensures a ten-minute transfer from the airport to the hotel and runs every 15 minutes to-and-from all terminals.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Refreshing Hydro Pool
“The hydro pool provided the perfect atmosphere for relaxation, with soothing jets that worked wonders after a long day of travel.” view full review
Excellent Shower Pressure
“The shower had fantastic pressure, making it incredibly refreshing and a highlight of my stay in the hotel.” view full review
Delectable Room Service
“The room service was prompt and the meal was beautifully presented, with flavors that exceeded my expectations.” view full review
Inviting Lounge Space
“The lounge area was cozy with ample seating, creating a welcoming spot for relaxation and casual conversations.” view full review
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Indoor swimming pool
Garden area
Spa & wellness centre
Sauna
Steam room
Treatment room
Beauty treatment
Back massage
Full body massage
Foot massage
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Free toiletries
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Curtains
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Location
Poyle Road,
Hillingdon,
United Kingdom,
SL3 0FF,
Greater London
Map view
Poyle Road,
Hillingdon,
United Kingdom,
SL3 0FF,
Greater London
City landmarks
Castle
Windsor Castle
3.8
mi
Landmark
Church Of St Thomas
3100 ft
Landmark
Coal tax plate
2500 ft
Landmark
Coal tax post
2500 ft
Church
St Stephen's and St Thomas' Church
3000 ft
Landmark
Colnbrook United Reformed
3000 ft
Landmark
Colnbrook Strict Baptist Chapel
3000 ft
Landmark
Church of St Michael
1.0
mi
Landmark
Polygon Scenery
1.2
mi
Landmark
Stevens
1.2
mi
Nature reserve
Harmondsworth Moor
1.4
mi
Landmark
Liquid Leisure Windsor
1.8
mi
Landmark
Richings Park Golf & Country Club Ltd
1.7
mi
Landmark
The Great Barn
1.9
mi
Landmark
Yeoveney Chapel
1.4
mi
Landmark
Longford Pump
1.5
mi
Landmark
St. Leonard's
1.8
mi
Landmark
Harmondsworth Great Barn
1.8
mi
Landmark
Sir Barnes Wallis memorial
1.7
mi
Church
Church Of St Mary
1.9
mi
Landmark
Ditton Park
2.1
mi
Landmark
Christ the Worker
1.9
mi
Golf Course
Thorney Park Golf Club
2.2
mi
Church
St Leonard's Church
1.8
mi
Landmark
Infinity 3 Ltd
1.9
mi
Landmark
Staines Moor
2.0
mi
Landmark
Saxon Lake
2.0
mi
Landmark
Harmondsworth Baptist Church
1.9
mi
Landmark
Colnbrook West
2.3
mi
Nearby
Coal tax plate
1400 ft
Coal tax post
1400 ft
Church
St Stephen's and St Thomas' Church
1400 ft
Colnbrook Strict Baptist Chapel
1400 ft
Restaurants
New Bettola
3100 ft
Colnbrook Lodge Old Bath Road Old Bath Rd
The Taj Mahal Restaurant
3700 ft
57 Coleridge Crescent
Golden Cross
3000 ft
Poyle Road Colnbrook
The Ostrich Restaurant
4900 ft
High Street Colnbrook
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
7.7
7.7/10 based on 1150 reviews
Thomas
United Kingdom,
FebruaryÂ
2025
7.0/10
I had a mixed experience at the Hilton London Heathrow Airport Terminal 5. The room was spacious and clean, providing a comfortable stay, but the dining experience in the Executive Lounge was quite disappointing. The hotel staff were pleasant and accommodating, though there were some communication issues regarding charges that left me unsettled. Overall, it's a decent option for a pre-flight stay but comes with some caveats regarding expectations around amenities.
Rooms
8.0
The room was spacious and clean, offering a comfortable retreat after a long drive.
Service
7.0
The reception staff were pleasant and processed my check-in quickly, but I had some concerns about undisclosed charges.
Location
7.0
The hotel is not directly at Heathrow but has a shuttle service, which makes access to the airport reasonably convenient.
Dining
5.0
The dining options in the Executive Lounge were extremely underwhelming, as there were no evening snacks or drinks available when I arrived.
Facilities
8.0
Facilities include a gym and a hydrotherapy plunge pool, which enhance relaxation, but I didn't have enough time to fully enjoy them.
Reese
United Kingdom,
FebruaryÂ
2025
6.8/10
The hotel offers an elevated experience with clean and spacious rooms, and an impressive level of soundproofing that made for peaceful nights. While the staff was generally friendly, my experience was dampened by the inconsistent shuttle service and parking inconveniences. The overall value for a stay and park package was decent, but the dining options could certainly improve. Additionally, the communication regarding shuttle schedules needs significant enhancement.
Rooms
9.0
The rooms were spacious, clean, and equipped with necessary luxuries, providing a comfortable stay.
Service
7.0
Service was friendly overall, but problems with the shuttle and local transportation took away from the experience.
Location
5.0
The location was not as close to Terminal 5 as expected, necessitating a time-consuming shuttle ride.
Dining
5.0
The dining options were insufficient, with late-night food being limited and room service quite pricey.
Facilities
6.0
Facilities were well-maintained but the shuttle service needed improvements for better convenience.
Spacious rooms
Inconsistent shuttle service
Evelyn
United Kingdom,
JanuaryÂ
2025
9.0/10
I recently stayed at the Hilton T5 and had a fantastic experience overall. The room was spacious and spotless, and the breakfast was a highlight with plenty of delicious options. However, the security staff's attitude was disappointing; they were quite rude, which overshadowed the otherwise excellent service from the rest of the team.
Rooms
10.0
The room was spacious and spotless with excellent amenities.
Service
7.0
Most of the service was excellent, but the security team was rude and unapproachable.
Location
9.0
The hotel is conveniently located for airport access, making it ideal for travelers.
Dining
10.0
Breakfast was one of the best I've enjoyed in a hotel with a great variety of fresh options.
Facilities
9.0
The facilities were incredibly well-maintained, especially the dining area and bar.
John
United Kingdom,
JanuaryÂ
2025
8.0/10
We had an overall pleasant stay at the hotel, with exceptional service and a stunning breakfast that really impressed us. However, the location posed a challenge since it was not as close to the terminal as we had expected, and we encountered a significant hiccup during check-in that extended our wait time. Still, the attention from the staff and the quality of the accommodations made up for some of the drawbacks.
Rooms
8.0
The rooms were updated and had a comfortable ambiance, although they seemed slightly aged compared to previous visits.
Service
6.0
While many staff members were attentive and helpful, our check-in experience left much to be desired, taking over 20 minutes due to various issues.
Location
7.0
It was a bit farther from Heathrow Terminal 5 than I had anticipated, which made getting to the airport a little less convenient.
Dining
10.0
The breakfast buffet was outstanding and offered a wide variety of delicious options that set a great tone for the day.
Facilities
9.0
The general facilities were well-kept and provided a welcoming atmosphere for guests, further enhancing our stay.
Jack
United Kingdom,
NovemberÂ
2024
6.4/10
My recent stay at this hotel had its ups and downs. While the rooms were spacious and clean, and I appreciated the quick room service, the check-in process and overall service left a lot to be desired. The location was accessible, but quite a hassle compared to other nearby hotels. Overall, it didn't meet the expectations I had based on previous stays at Hilton properties.
Rooms
8.0
The rooms were spacious, clean, and provided a comfortable environment to unwind.
Service
5.0
Unfortunately, the service at the check-in was slow and disorganized, which set a poor tone for the stay.
Location
6.0
While the hotel is a bit out of the way, it is accessible via a shuttle service to Terminal 5.
Dining
6.0
The room service was efficient and enjoyable, but the dining options overall felt limited and underwhelming.
Facilities
7.0
Facilities like the lounge offer decent amenities, but I felt the overall experience did not match what I expect from a Hilton.
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