Hilton London Heathrow Airport Terminal 5, Hillingdon
About the Hotel
Hilton London Heathrow Airport Terminal 5, a 4-star hotel in Colnbrook, features
Contemporary Room Options
The
Distinguished Dining Venues
The
Comprehensive Leisure Facilities
Hilton London Heathrow Terminal 5's recreational facilities include a
Strategic Transport Links
The hotel sits 10 km from London Heathrow, accessible via the
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Price and Room Availability Calendar
Getting around
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Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Treatment room
- Beauty treatment
- Back massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Curtains
Location
Reviews and Ratings
I had a mixed experience at the Hilton London Heathrow Airport Terminal 5. The room was spacious and clean, providing a comfortable stay, but the dining experience in the Executive Lounge was quite disappointing. The hotel staff were pleasant and accommodating, though there were some communication issues regarding charges that left me unsettled. Overall, it's a decent option for a pre-flight stay but comes with some caveats regarding expectations around amenities.
The hotel offers an elevated experience with clean and spacious rooms, and an impressive level of soundproofing that made for peaceful nights. While the staff was generally friendly, my experience was dampened by the inconsistent shuttle service and parking inconveniences. The overall value for a stay and park package was decent, but the dining options could certainly improve. Additionally, the communication regarding shuttle schedules needs significant enhancement.
I recently stayed at the Hilton T5 and had a fantastic experience overall. The room was spacious and spotless, and the breakfast was a highlight with plenty of delicious options. However, the security staff's attitude was disappointing; they were quite rude, which overshadowed the otherwise excellent service from the rest of the team.
We had an overall pleasant stay at the hotel, with exceptional service and a stunning breakfast that really impressed us. However, the location posed a challenge since it was not as close to the terminal as we had expected, and we encountered a significant hiccup during check-in that extended our wait time. Still, the attention from the staff and the quality of the accommodations made up for some of the drawbacks.
My recent stay at this hotel had its ups and downs. While the rooms were spacious and clean, and I appreciated the quick room service, the check-in process and overall service left a lot to be desired. The location was accessible, but quite a hassle compared to other nearby hotels. Overall, it didn't meet the expectations I had based on previous stays at Hilton properties.